FAQs

How do I order?

For custom orders please click the contact button on the website and complete the form. Occasionally throughout the year I will launch certain sets for sale/presale which will be on the Products section of the website.

Do you ship your cookies?

Yes, I use Royal Mail first class shipping. 

Do they survive shipping?

I never ever guarantee safe arrival as with all delicate objects there is a chance of breakage. However, I do package them as well as I can and thankfully breakages are rare. Once they have left my hands I am no longer responsible for any damage during transit.

Is there a minimum order requirement?

For custom sets there is a minimum order requirement of a dozen. However, I have gift boxes that fit 5-6 cookies in depending on the shape and sizes.

Are you able to do Gluten Free or Vegan orders?

My cookies are all dairy free but unfortunately contain gluten and egg.

How far in advance can I order?

I open my books up a few months in advance as I have a young family and would hate to take on any orders I couldn't fulfil due to my families ever changing commitments. I always advertise when months open up for booking on my Facebook/Instagram page.

Where are your cookies baked?

I bake and decorate the cookies in my home kitchen. I am fully registered with my local authority and I am awaiting a kitchen inspection which was postponed.